New Graphical Reports

• Project Exception Summary
  • Provides a visual representation of how your projects are doing over time. Select a specific project and view a line graph of its incoming exceptions over time, a chart of the top 10 exceptions, a bar graph of the most exception prone modules, and a pie chart of the top exception types.
• Exception Summary
  • Provides a report of the top exceptions in a given window of time. Search between any range of dates, view all projects or drill into one specifically, and then use links provided in the report to open specific views and cases from the results.
• Response Summary
  • Provides a visual representation of email responses. Shows stats for incoming and outgoing emails for projects, users, and days of the week. Displays information about average response times, and shows pie charts or response distribution and replies.
• Case Sources
  • Provides a multiple bar graph of cases in your system, and shows what project they are assigned to and how they were created (email, internal, or service).
• Top Exception Types
  • A pie chart of the top exception types by project.
• Top Modules
  • A bar graph of the most exception prone modules by project.

Updates

• Added an Html Description to Search Result.
• Updated download links on main toolbar.

Bug Fixes

• Fixed issue with background threads in WPF not catching exceptions.
• Fixed IFrame resize issue that could lockup emails in Chrome.
• Fixed sort order of child cases in case detail panel.